Janeen Sanchez, Facilities Coordinator, Panorama employee for 8 years.

What is your role at Panorama?

“I get to wear many different hats, primarily to provide project and administrative support for the Facilities Maintenance Department and occasionally for various departments. I oversee the work order desk and Janitorial Department while serving as a super user for our work order system, which assists with training and troubleshooting for users.”

What is your favorite part of your job?

“Working with residents and my colleagues; I’ve learned so much from the people I’ve had the opportunity to interact with. It has been amazing working on projects hand-in-hand with residents on a different level. We get so much encouragement and support from them.”

What attributes should an employee in Senior Living possess?

“Creativity and compassion are important because we deal with so many different people and no two situations are the same. It’s crucial to be able to empathize with people who are at different stages of their lives, remaining patient and humble while taking the time to slow down. The support seniors need from us is genuine and positive feedback, independence and respect.”